Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 261 reviews
- Price
- $25 / mo Free plan available
- Launched
- January 2025 United States
Screenshots
About AE: Order Editing & Upsell
Merchants appreciate this app for allowing customers to manage their orders post-purchase, such as updating shipping addresses and product variants, which reduces support tickets and increases customer satisfaction. Its upsell feature also boosts average order values. The user-friendly interface integrates well with existing workflows, and the support team is noted for being responsive and helpful in ensuring smooth operations.
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Account Editor, a Shopify order editing app, helps you save time and retain more revenue. Enable self-serve order editing on the order status page with shipping address validation, smart cancellations, & post-purchase upsells. Fully compatible with both Shopify’s Legacy & New Customer Accounts. Reduce order cancellations, returns, & support tickets while increasing average order value and delivering a smoother post-purchase experience. App integrates with Shopify Flow for complete automation.
- Let customers instantly add, remove & edit items + edit address after purchase
- Google-powered address validation service so customers enter the right address
- Send customisable automated emails to staff & customers when orders are edited
- Increase average order value (AOV) with post-purchase upsell offers during edit
- Works seamlessly with Shopify Flow and provides 3PL integration
Features
- Address
- Analytics
- Cancellations
- Custom attributes
- Custom rules
- Customer portal
- Line items
- Multi-currency
- Multi-language
- Product add-ons
- Product recommendations
- Refunds
- Returns
- Shipping fees
- Tagging
- Thank you page upsell
AE: Order Editing & Upsell pricing
Free plan available · From $25 / month. Prices in USD; check the App Store for the latest.
-
14-Day Gold Trial
Free
- Access all premium features
- No credit card required
- Auto-activated on install
- $200 Gold plan – free for 14 days
- 3PL + Shopify Flow integration
- Priority chat & email support
- Free onboarding & setup call
-
Bronze
$25 / month
- 100 order edits/month
- 50 shipping address validations/month
- Includes all Free plan features, plus
- Edit item quantity & order cancellations
- Automatic discount recalculation
- 2 languages supported
- Basic analytics & upsell feature
- Priority Chat + email support
-
Silver
$75 / month
- 1000 order edits/month
- 100 shipping address validations/month
- Change variant & upgrade shipping method
- Shipping & tax recalculation
- 3PL integrations using Shopify Flow
- Cancellation retention rules
- Line item property editing
- Widget language/label customization
-
Gold
$200 / month
- Unlimited order edits
- 300 address validations/month
- Includes all Silver plan features, plus
- Add & edit order notes
- Advanced analytics & insights
- Fraud prevention analysis
- Multi-language support in Silver & Gold
Shopify stores using AE: Order Editing & Upsell
We haven't detected AE: Order Editing & Upsell on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
AE: Order Editing & Upsell: FAQ
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
AE: Order Editing & Upsell has a free plan; paid plans start at $25 a month.
We haven't detected AE: Order Editing & Upsell on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
AE: Order Editing & Upsell is built by Account Editor, based in United States, and launched in January 2025.
5.0 out of 5 from 261 reviews on the Shopify App Store.