Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
- Stores using it
- — Not detected yet
- Rating
- 4.9 / 5 95 reviews
- Price
- $4 / mo Free trial
- Launched
- September 2015 United States
Screenshots
About ExchangeIt Returns & Exchange
Merchants highly recommend this app for streamlining returns and exchanges, enhancing efficiency and customer satisfaction. Its user-friendly interface, intuitive design, and seamless Shopify integration are praised. Features like automated returns contribute to smoother operations. Merchants also value the reliable performance and exceptional customer support, noting quick and professional assistance that often exceeds expectations.
Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.
- All-in-one returns: Process refunds, exchanges, restocks and customer emails
- Self-service portal: Branded return and exchange page and emails for shoppers
- Instant exchanges: Create replacement orders with automatic inventory management
- Flexible refunds: Auto-calculate amounts or offer credit to boost retention
- Full restock control: Select products, quantities, and warehouse locations
Features
- Analytics
- Custom branding
- Customer blocklists
- Email notifications
- Exchanges
- Gift cards
- Gift returns
- In-store returns
- Manual refunds
- Multi-language
- Non-returnable items
- Refund management
- Replacements
- Return portal
- Return reasons
- Return tracking
- Return windows
- Stock updates
- Store credit
ExchangeIt Returns & Exchange pricing
Free trial · From $4 / month. Prices in USD; check the App Store for the latest.
-
Starter
$4 / month
- 10 returns or exchanges per month
- Admin Request Manager
- Same Order Exchanges (new fulfillment)
- New Order Exchanges
- Return tracking
- Email notifications
-
Standard
$9 / month
- Shopper-Facing Returns Portal
- Unlimited returns and exchanges
- Refunds or Store Credit options
- Remove Exchange It Branding
- Return Rules (time, country, product)
- All Starter Features
-
Advanced
$19 / month
- All the Standard features
- Data Export
- Shipping Integration (Shippo)
- Post-return Upselling
- Multi-language Options
- Custom Domain For Email Notifications
Shopify stores using ExchangeIt Returns & Exchange
We haven't detected ExchangeIt Returns & Exchange on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
ExchangeIt Returns & Exchange: FAQ
Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
No. Plans start at $4 a month, with a free trial.
We haven't detected ExchangeIt Returns & Exchange on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
ExchangeIt Returns & Exchange is built by Stoic Labs, based in United States, and launched in September 2015.
4.9 out of 5 from 95 reviews on the Shopify App Store.