Extend Post‑Purchase Solutions

Drive revenue, reduce costs, and improve post-purchase customer interactions with AI and automation.

Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk

• Drive customer retention with seamless resolutions for claims and issues.
• Combat policy abuse with a fraud prevention system that adapts to your needs.
• Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones.
• Manage claims, returns, exchanges, and customer interactions from one location.