Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 230 reviews
- Price
- $25 / mo Free trial
- Launched
- August 2017 United Kingdom
About Grapevine Post Purchase Survey
Merchants highly value this app for its ability to gather insightful customer feedback post-purchase, enhancing marketing strategies and understanding customer preferences. It's noted for its cost-effectiveness, easy setup, and seamless Shopify integration. Features like Klaviyo integration and customizable data handling are standout points. The app is user-friendly, supporting efficient survey management and data analysis. Customer support is responsive, often incorporating user feedback and offering personalized help.
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Grapevine Surveys offers ridiculously fair pricing on purpose — unlimited survey responses for a fixed price. Collect post-purchase surveys, customer feedback, NPS, POS surveys, and one-click email surveys without worrying about limits. Use advanced targeting and reporting to combine survey responses with customer and order data, improve marketing decisions, refine CX, and spot trends across channels. Integrates with Shopify Flow, Klaviyo, GA4, and Google Sheets.
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
Features
- Abandoned cart
- Activity tracking
- Analytics
- Analytics dashboard
- Attribution
- Benchmarking
- Cohort analysis
- Conditional logic
- Custom reports
- Custom styles
- Customer satisfaction
- Customer segments
- Data export
- Drag and drop editor
- Embedded forms
- Funnel analysis
- Historical analysis
- Loyalty analysis
- Market research
- Marketing attribution
- Multi-language
- Net Promoter Score (NPS)
- Post-purchase
- Product feedback
- ROAS
- Segmentation
Grapevine Post Purchase Survey pricing
Free trial · From $25 / month. Prices in USD; check the App Store for the latest.
-
Complete
$25 / month
- Unlimited Responses
- Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, CSAT,NPS
Shopify stores using Grapevine Post Purchase Survey
We haven't detected Grapevine Post Purchase Survey on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Grapevine Post Purchase Survey: FAQ
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
No. Plans start at $25 a month, with a free trial.
We haven't detected Grapevine Post Purchase Survey on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Grapevine Post Purchase Survey is built by Union Works Apps, based in United Kingdom, and launched in August 2017.
5.0 out of 5 from 230 reviews on the Shopify App Store.