Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue.
- Stores using it
- — Not detected yet
- Rating
- 4.6 / 5 446 reviews
- Price
- $155 / mo Free plan available
- Launched
- May 2021 United States
Screenshots
About Loop Returns & Exchanges
Merchants highly recommend this app for its responsive customer support and user-friendly interface, which simplifies the management of returns and exchanges. It integrates seamlessly with Shopify, easing setup and reducing the workload on support teams. Regular updates are also appreciated for enhancing functionality and aligning with business needs, ultimately optimizing the returns process and improving service quality.
Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue.
Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand.
- Optimize return costs with Workflows, Logistics, Point of Sale, and more
- Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
- Protect against return fraud using Workflows, Custom Rules, and Blocklists
- Provide a premium experience with at-home pickup and simple, self-serve returns
- Build confidence with Tracking and learn about shopper behavior with Analytics
Features
- API
- Analytics
- Automated approvals
- Automated refunds
- Automations
- Branded tracking page
- Custom branding
- Custom notifications
- Custom policies
- Custom tracking link
- Customer blocklists
- Email notifications
- Estimated delivery date
- Exchanges
- Gift cards
- Gift returns
- Global tracking
- In-store returns
- Manual refunds
- Multi-carrier
- Multi-language
- Non-returnable items
- Order export
- Order lookup page
- QR codes
- Real-time notifications
- Real-time tracking
- Refund management
- Replacements
- Return portal
- Return reasons
- Return tracking
- Return windows
- SMS
- SMS notifications
- Shipping labels
- Stock updates
- Store credit
- Translation
Loop Returns & Exchanges pricing
Free plan available · From $155 / month. Prices in USD; check the App Store for the latest.
-
Checkout+
Free
- Returns software
- US & Canada domestic return labels
- Return Bars
- Advanced features
- Package protection
- More at link below ↓
-
Essential
$155 / month
- Unlimited destinations
- Automated return policies
- Carrier rate shopping
- Workflows
- More at link below ↓
-
Advanced
$340 / month
- Full Essential plan, and
- Shop Now
- Instant exchange
- Bonus credit
- Fraud prevention
- More at link below ↓
Shopify stores using Loop Returns & Exchanges
We haven't detected Loop Returns & Exchanges on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Loop Returns & Exchanges: FAQ
Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue.
Loop Returns & Exchanges has a free plan; paid plans start at $155 a month.
We haven't detected Loop Returns & Exchanges on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Loop Returns & Exchanges is built by Loop, based in United States, and launched in May 2021.
4.6 out of 5 from 446 reviews on the Shopify App Store.