Streamline cancellations, save support time, and gain insights to improve customer retention.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $6 / mo Free trial
- Launched
- August 2024 Netherlands
About New craft ‑ Cancel Direct
Streamline cancellations, save support time, and gain insights to improve customer retention.
This app turns cancellations into opportunities by automating the process, reducing support workload, and saving time. It builds customer trust with a transparent, self-service experience and gathers insights into why customers cancel, allowing for product improvements. By improving satisfaction even during cancellations, it increases the likelihood of future returns. This app solves the problem of inefficient cancellation management and lack of feedback.
- Easily handle cancellations without manual intervention, freeing up support time
- Gain valuable data on why customers cancel, helping you refine products.
- Easily usable and translatable into any language
Features
- Cancellations
- Re-orders
New craft ‑ Cancel Direct pricing
Free trial · From $6 / month. Prices in USD; check the App Store for the latest.
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Pro
$6 / month
69 billed yearly (save 4%)
- Order cancellation and reorder with app blocks
- Set restrictions on self-service cancellations
- Let customers provide own cancellation reasons
Shopify stores using New craft ‑ Cancel Direct
We haven't detected New craft ‑ Cancel Direct on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
New craft ‑ Cancel Direct: FAQ
Streamline cancellations, save support time, and gain insights to improve customer retention.
No. Plans start at $6 a month, with a free trial.
We haven't detected New craft ‑ Cancel Direct on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
New craft ‑ Cancel Direct is built by New craft, based in Netherlands, and launched in August 2024.