Manage returns with an automated returns and exchanges portal, return tracking & return label, etc
- Stores using it
- — Not detected yet
- Rating
- 4.9 / 5 130 reviews
- Price
- $19 / mo Free plan available
- Launched
- March 2023 Vietnam
Screenshots
About Synctrack: Returns & Exchanges
Merchants highly recommend this app for streamlining returns and exchanges, noting its robust features like automatic refunds and extensive customization options. The integration with Shopify is seamless, and the intuitive interface makes management easy. Merchants appreciate the customizable returns portal that supports various policies. Exceptional customer support is frequently highlighted, with a team responsive to resolving issues and implementing feedback.
Manage returns with an automated returns and exchanges portal, return tracking & return label, etc
Looking for a smarter way to manage returns? With Synctrack Returns & Exchanges by the Synctrack team, you can make the returns process easy through an automated return portal, return tracking & label generation, as well as powered analytics, for a seamless post-purchase journey. Plus, integrate with over 2,900 couriers, and auto-sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support!
- Drive customer loyalty with self-service return portal & automated notifications
- Automate return tracking & label generation with 2900+ carrier integrations
- Reduce refund with exchange or refunds by store credit, gift card, discount code
- Auto-sync returns status to Shopify and create unlimited return rule & workflow
- Support Shippo, Sendcloud, FedEx, Australia Post, Shipstation, Easypost & more
Features
- Analytics
- Automated approvals
- Automated refunds
- Carrier selection
- Custom branding
- Custom policies
- Customer blocklists
- Delivery date
- Discount codes
- Email notifications
- Exchanges
- Gift cards
- Gift returns
- In-store returns
- Label creation
- Manual refunds
- Multi-language
- Non-returnable items
- Order sync
- Order updates
- Packing slips
- QR codes
- Real-time tracking
- Refund management
- Replacements
- Return labels
- Return portal
- Return reasons
- Return tracking
- Return windows
- Shipping labels
- Shipping rates
- Stock updates
- Store credit
Synctrack: Returns & Exchanges pricing
Free plan available · Free trial · From $19 / month. Prices in USD; check the App Store for the latest.
-
STARTER
Free
- Limited to 5 return requests/month
- Unlimited carrier connection & label
- Branded return page/ portal
- Email notifications
- Basic refunds & exchanges
- Return policy & window
- Live chat support 24/7
-
PROFESSIONAL
$19 / month
191 billed yearly (save 16%)
- Only $1 for first-month subscription. Up to 60 return requests/month
- All features in Free, plus
- Exchange for different variant
- Refund to store credit
- Refund to gift card, discount code
- Refund to online bank transfer
- Return/Exchange fee
- Exchange upsell
-
PREMIUM
$49 / month
479 billed yearly (save 19%)
- Only $1 for first-month subscription. Up to 120 return requests/month
- All features in Professional, plus
- Unlimited return automation rules
- Unlimited condition-based workflow
- Automatic return shipment tracking
- Shopify sync manage returns in one place
- Exchange for a different product
- Return for BOGO/Bundle
-
ENTERPRISE
$149 / month
1439 billed yearly (save 20%)
- Only $1 for first-month subscription. Up to 300 return requests/month.
- All in Premium, plus:
- Multi-store: 2+ stores
- Integrate your preferred WMS
- Returns API & Webhook
- Manage portal access for team members
- Custom integrations
- Pre-build integration
Shopify stores using Synctrack: Returns & Exchanges
We haven't detected Synctrack: Returns & Exchanges on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Synctrack: Returns & Exchanges: FAQ
Manage returns with an automated returns and exchanges portal, return tracking & return label, etc
Synctrack: Returns & Exchanges has a free plan; paid plans start at $19 a month.
We haven't detected Synctrack: Returns & Exchanges on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Synctrack: Returns & Exchanges is built by Synctrack, based in Vietnam, and launched in March 2023.
4.9 out of 5 from 130 reviews on the Shopify App Store.