Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.
- Stores using it
- 29,882 1.5% of stores we track
- Rating
- 4.9 / 5 486 reviews
- Price
- $29 / mo Free plan available
- Top country
- United States 8,033 stores
Screenshots
About ParcelWILL Returns & Exchange
Merchants highly recommend this app for improving the efficiency of returns and exchanges, highlighting its user-friendly interface and quick resolution features that enhance customer satisfaction. The app's robust features, including direct returns management and seamless Shopify integration, ensure reliability and ease of use. The support team is also praised for their responsive and professional service.
Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.
Returns Management app provides a clear, flow-based solution for handling all returns and returns and exchanges requests from customers. Store owners can create flexible returns policies and returns and exchanges rules for different products based on various scenarios. Customers can easily submit returns and exchanges requests through an embedded public returns portal on the storefront and stay updated on their returns status via automated email notifications.
- Exchanges for different items and flexible refunds (store credit, gift card)
- Self-service returns portal and email notifications to drive customer loyalty
- Unlimited carrier integrations for better return label rates and free pickup
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Built for Shopify & Auto-tracking return shipment status
Features
- Analytics
- Automated approvals
- Automated refunds
- Custom branding
- Custom policies
- Customer blocklists
- Discount codes
- Email notifications
- Exchanges
- Gift cards
- Gift returns
- In-store returns
- Manual refunds
- Multi-language
- Non-returnable items
- QR codes
- Refund management
- Replacements
- Return portal
- Return reasons
- Return tracking
- Return windows
- Shipping labels
- Stock updates
- Store credit
ParcelWILL Returns & Exchange pricing
Free plan available · Free trial · From $29 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- 6 returns per month
- Manage returns in one place
- Branded return page
- Return labels
- Multi-language
- Return rules
- Email notifications
-
Essential
$29 / month
276 billed yearly (save 21%)
- 50 returns per month, $0.45 per extra return
- All Free features
- Flexible customizable refund solutions
- Flexible exchanges
- Restocking fee and return shipping fee
- Better rate labels
- Embedded return page
- Customer account return widget
-
Professional
$99 / month
948 billed yearly (save 20%)
- 200 returns per month, $0.45 per extra return
- All Essential features
- Exchange upsell
- Unlimited carrier connection
- Free pickup
- Workflows
- Auto-track return shipment status
- Returns advanced analytics
-
Enterprise
$299 / month
2868 billed yearly (save 20%)
- 500 returns per month, $0.45 per extra return
- Returns webhooks
- Custom integrations
- Advanced analytics
- Dedicated priority support
- Customer success manager
Shopify stores using ParcelWILL Returns & Exchange
We detect ParcelWILL Returns & Exchange on 29,882 live Shopify stores, 1.5% of all the stores we track. Most of them are in United States.
- Stores using it
- 29,882
- Share of stores
- 1.5%
- Median products
- 29
- Countries
- 12+
| # | Store | Location | Products | Theme | Scan |
|---|---|---|---|---|---|
| 1 | maplin.co.uk maplin.co.uk | — | — | Minion | Scan |
| 2 | Rest rest.com | Burlingame, United States | 13 | — | Scan |
| 3 | Cheerble cheerble.com | CHINO HILLS, United States | 68 | Impact | Scan |
| 4 | mBlock mblock.cc | Irwindale, United States | — | Shella | Scan |
| 5 | Particula particula-tech.com | Queens, United States | 60 | Concept | Scan |
| 6 | Pinfinity - Augmented Reality Collectible Pins pinfinityar.com | San Diego, United States | 142 | Motion | Scan |
| 7 | THINKCAR mythinkcar.com | 旺角, Hong Kong | 67 | Ella | Scan |
| 8 | Gleefull Supplements gleefullsupps.com | Sheridan, United States | 286 | — | Scan |
| 9 | Calmi mycalmi.com | Paris, France | 26 | Focal | Scan |
| 10 | BlackHype Brasil lojablackhype.com | Aimorés, Brazil | 5,135 | Reformation | Scan |
See the top 100 stores using ParcelWILL Returns & Exchange
Where these stores are
What these stores sell
Installed alongside ParcelWILL Returns & Exchange
The apps most often found on the same stores: the share of 1,000 stores running ParcelWILL Returns & Exchange that also run each one.
- Shop 66.8%
- Klaviyo: Email Marketing & SMS 29.4%
- Shopify Product Reviews 26.1%
- Upcart—Cart Drawer Cart Upsell 24.9%
- Color Swatch King: Variants 21%
- Judge.me Product Reviews 20.4%
- Conversion Bear Trust Badges 20.2%
- Kaching Bundles & Upsells 19.3%
- Section Store: Theme Sections 15.9%
- Microsoft Clarity: AI Insights 11.4%
- Pinterest 8.6%
- Kiwi Size Chart 8.2%
FAQ
ParcelWILL Returns & Exchange: FAQ
Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.
ParcelWILL Returns & Exchange has a free plan; paid plans start at $29 a month.
ShopScan detects ParcelWILL Returns & Exchange on 29,882 live Shopify stores, 1.5% of all the stores we track. Most are in United States (8,033).
Shop (66.8%), Klaviyo: Email Marketing & SMS (29.4%), Shopify Product Reviews (26.1%) are the apps most often installed on the same stores.
ParcelWILL Returns & Exchange is built by CWILL, based in United States, and launched in June 2023.
4.9 out of 5 from 486 reviews on the Shopify App Store.