PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
- Stores using it
- — Not detected yet
- Rating
- 4.9 / 5 101 reviews
- Price
- $129 / mo Free plan available
- Launched
- February 2020 Malaysia
Screenshots
About PostCo Returns & Exchanges
Merchants highly recommend this app for streamlining returns and exchanges, noting its user-friendly interface, easy setup, and customizable features like automatic label generation and QR codes. Integration with shipping and payment systems is seamless, enhancing operational efficiency and customer satisfaction. The support team is praised for their responsiveness and effectiveness, and the app's ability to convert refunds into future sales via gift vouchers is particularly valued.
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns!
- Use AI to detect signs of return fraud
- Reduce refunds with bonus credit and instant exchange
- Upsell with exchanges for multiple & higher-value items
- Unlimited return rules and workflows to optimize your returns process
- Access built-in analytics and customer insights
Features
- Address validation
- Analytics
- Automated approvals
- Automated refunds
- Barcode scanning
- Carrier selection
- Custom branding
- Custom policies
- Customer blocklists
- Delivery date
- Discount codes
- Email notifications
- Exchanges
- Gift cards
- In-store returns
- Label creation
- Manual refunds
- Multi-language
- Non-returnable items
- Order sync
- Order updates
- QR codes
- Real-time tracking
- Refund management
- Replacements
- Return labels
- Return portal
- Return reasons
- Return tracking
- Return windows
- Shipping insurance
- Shipping labels
- Shipping rates
- Shipping rules
- Stock updates
- Store credit
PostCo Returns & Exchanges pricing
Free plan available · Free trial · From $129 / month. Prices in USD; check the App Store for the latest.
-
FlexReturn
Free to install
- Customer-paid returns model
- Unlimited returns
- Checkout+ available
- Branded returns portal
- All features in Premium
- Instant exchange + AI agent*
-
Pro
$129 / month
- Up to 100 returns/month
- 2 return locations + unlimited carriers
- Auto-approve returns
- In-app exchange
- International returns
- Email + workflow automations
- Instant exchange + AI agent*
-
Premium
$239 / month
- All Pro
- Up to 200 returns/month
- Unlimited return locations
- Storefront exchange (multi-item)
- Exchange upsells & bonus credit
- Apps & 3PL integrations
- Instant exchange + AI agent*
Shopify stores using PostCo Returns & Exchanges
We haven't detected PostCo Returns & Exchanges on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
PostCo Returns & Exchanges: FAQ
PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
PostCo Returns & Exchanges has a free plan; paid plans start at $129 a month.
We haven't detected PostCo Returns & Exchanges on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
PostCo Returns & Exchanges is built by PostCo, based in Malaysia, and launched in February 2020.
4.9 out of 5 from 101 reviews on the Shopify App Store.