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Built for Shopify Returns and Exchanges

Returbo: Returns & Exchanges

by Returbo AB

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

  • 5.0 (92 reviews)
  • Free trial · From $1 / month
  • Launched January 2023
Stores using it
—
Not detected yet
Rating
5.0 / 5
92 reviews
Price
$1 / mo
Free trial
Launched
January 2023
Sweden

Screenshots

About Returbo: Returns & Exchanges

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo.

  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items

Features

  • Automated approvals
  • Automated refunds
  • Custom branding
  • Custom policies
  • Discount codes
  • Email notifications
  • Exchanges
  • Gift cards
  • Gift returns
  • Manual refunds
  • Multi-language
  • Non-returnable items
  • QR codes
  • Refund management
  • Replacements
  • Return portal
  • Return reasons
  • Return tracking
  • Return windows
  • SMS notifications
  • Shipping labels
  • Stock updates
  • Store credit

Returbo: Returns & Exchanges pricing

Free trial · From $1 / month. Prices in USD; check the App Store for the latest.

  • Core

    $89 / month

    936 billed yearly (save 12%)

    • $15 for 10 extra requests
    • 1 shipping carrier
    • 30 returns/exchange/complaints per month
    • Autogenerated returnslips
    • Two languages - English + one more
    • Automated variant exchanges
    • Complaints attach image + comment
    • Free customer support + 1h onboarding
  • Plus

    $249 / month

    2544 billed yearly (save 15%)

    • After limit, $15 for 10 extra requests
    • 3 shipping carriers
    • 200 returns/exchange/complaints per mon
    • Three languages - English + two more
    • Attach images & comments to returns
    • One Special dealine per request type
    • Customize return form
    • Different return locations per carrier
  • Premium

    $479 / month

    4764 billed yearly (save 17%)

    • After limit, $15 for 10 extra requests
    • 5 shipping carriers
    • 600 returns/exchange/complaints per mon
    • Rule customization
    • Nudge Exchanges
    • Upsell and Store credit
    • Cancel group discounts (eg 3 for 2)
    • Proforma (international invoices)
  • Enterprise

    $1 / month

    10788 billed yearly

    • After limit, $15 for 10 extra requests
    • Unlimited shipping carriers
    • 1500 returns/exchange/complaints per mon
    • Dedicated development time
    • Dedicated account manager
    • All in Premium

Shopify stores using Returbo: Returns & Exchanges

We haven't detected Returbo: Returns & Exchanges on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.

Detect apps on any store

FAQ

Returbo: Returns & Exchanges: FAQ

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

No. Plans start at $1 a month, with a free trial.

We haven't detected Returbo: Returns & Exchanges on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.

Returbo: Returns & Exchanges is built by Returbo AB, based in Sweden, and launched in January 2023.

5.0 out of 5 from 92 reviews on the Shopify App Store.

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