Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration
- Stores using it
- — Not detected yet
- Rating
- 4.7 / 5 81 reviews
- Price
- $19 / mo Free trial
- Launched
- January 2019 United States
Screenshots
About Rich Returns & Exchanges
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration
Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening.
- Easy, branded return portal for faster processing
- Mobile returns through the Shop app
- Automatic rules and emails for returns and exchanges
- Prepaid shipping labels for smooth returns
- Connect with systems like ERP, IMS, CRM, and 3PL
Features
- Analytics
- Automated approvals
- Automated refunds
- Custom branding
- Custom policies
- Email notifications
- Exchanges
- Gift cards
- Gift returns
- Manual refunds
- Multi-language
- Refund management
- Return portal
- Return reasons
- Return tracking
- Return windows
- Shipping labels
- Store credit
Rich Returns & Exchanges pricing
Free trial · From $19 / month. Prices in USD; check the App Store for the latest.
-
Standard
$19 / month
- Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
-
Pro
$39 / month
- Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
- 50 monthly returns $0.75 per extra
- All Standard Features
- Variant Exchanges
- ResolutionHub
- Analytics
- Multi-Language Portal
- CSV Export
-
Premium
$99 / month
- Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
- 100 monthly returns $0.5 per extra
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
-
Plus
$199 / month
- Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
- 500+ monthly returns (scalable)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Stripe Integration
Shopify stores using Rich Returns & Exchanges
We haven't detected Rich Returns & Exchanges on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Rich Returns & Exchanges: FAQ
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration
No. Plans start at $19 a month, with a free trial.
We haven't detected Rich Returns & Exchanges on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Rich Returns & Exchanges is built by Rich Returns & Exchanges, based in United States, and launched in January 2019.
4.7 out of 5 from 81 reviews on the Shopify App Store.