Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
- Stores using it
- — Not detected yet
- Rating
- 4.0 / 5 34 reviews
- Price
- $45 / mo Free plan available
- Launched
- December 2022 France
Screenshots
About Crisp ‑ Helpdesk & AI Chatbot
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store.
- Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...
- Easy AI bots to human handover when AI falls short
- Dedicated FAQ builder that feeds AI Agents to build powerful chatbots
- Custom-trained AI agent to respond to customers as if they're part of your team
- Ready-to-use multichannel AI Agent that just need you to hit "publish"
Features
- AI chatbots
- AI responses
- AI summaries
- Agent analytics
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Behavior tracking
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Contact form
- Customer insights
- Customer notifications
- Email chat
- Emojis and stickers
- Encryption
- Escalation
- FAQs
- Feedback surveys
- File upload
- Greetings
- Help center
- Live chat
- Multi-language
- Order tracking
- Order updates
- Phone
- Product recommendations
- Push notifications
- Quick replies
- Real-time translation
- Reports
- Response templates
Crisp ‑ Helpdesk & AI Chatbot pricing
Free plan available · Free trial · From $45 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- 2 Seats
- Website chat
- Shopify data synchronization
- Mobile apps
- Contact form
-
Mini
$45 / month
- 4 seats
- 5 000 User Profiles
- Automated Chat Greetings
- Unlimited History
- Messenger
- Custom Email Domain
- Outlook Integration
- Gmail Integration
-
Essentials
$95 / month
- 10 Seats
- 50 000 User Profiles
- 1 Sub Inbox
- Custom Train AI Agent
- Limited AI Automations
- WhatsApp, Instagram & SMS
- Klaviyo
-
Plus
$295 / month
- 10$ per additional seats / month, 10$ per additional sub-inbox, 5$ for 10 000 additional user profiles / month
- 20 Seats
- 200 000 User profiles
- 5 Sub-Inboxes
- Unlimited AI Automations
- Unlimited AI Site Search
- Advanced Analytics
- Customer Portal
Shopify stores using Crisp ‑ Helpdesk & AI Chatbot
We haven't detected Crisp ‑ Helpdesk & AI Chatbot on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Crisp ‑ Helpdesk & AI Chatbot: FAQ
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp ‑ Helpdesk & AI Chatbot has a free plan; paid plans start at $45 a month.
We haven't detected Crisp ‑ Helpdesk & AI Chatbot on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Crisp ‑ Helpdesk & AI Chatbot is built by Crisp, based in France, and launched in December 2022.
4.0 out of 5 from 34 reviews on the Shopify App Store.