Chatbase is a platform for building AI Agents for Customer Support & Sales for your store
- Stores using it
- — Not detected yet
- Rating
- 4.9 / 5 39 reviews
- Price
- $40 / mo Free plan available
- Launched
- January 2026 United States
Screenshots
About Chatbase
Chatbase is a platform for building AI Agents for Customer Support & Sales for your store
Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more.
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- Seamless Integration: Easily integrate with your store for a smooth setup
Features
- AI chatbots
- AI responses
- Agent analytics
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Behavior tracking
- Chat assignment
- Chat flows
- Chat window
- Chatbot
- Customer insights
- Emojis and stickers
- Escalation
- Help center
- Live chat
- Multi-language
- Order tracking
- Tagging
- Ticketing
- Welcome messages
Chatbase pricing
Free plan available · From $40 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- 50 Credits
- 400 KB
-
Hobby
$40 / month
- 1500 Credits
- 20 MB
- 5 AI Actions
- 1 Seat
- Integrations (Zendesk,WhatsApp,and more)
- API access
-
Standard
$150 / month
- 10000 Credits
- 40 MB
- 10 AI Actions
- 3 Seats
- Auto retrain agents
-
Pro
$500 / month
- 40000 Credits
- 60 MB
- 15 AI Actions
- 5 Seats
- Sources suggestions
- Tickets as a source
Shopify stores using Chatbase
We haven't detected Chatbase on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Chatbase: FAQ
Chatbase is a platform for building AI Agents for Customer Support & Sales for your store
Chatbase has a free plan; paid plans start at $40 a month.
We haven't detected Chatbase on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Chatbase is built by Chatbase.co Inc., based in United States, and launched in January 2026.
4.9 out of 5 from 39 reviews on the Shopify App Store.