Helpdesk & chat inbox by the ex-Lifetimely founders
- Stores using it
- — Not detected yet
- Rating
- 4.9 / 5 234 reviews
- Price
- $39 / mo Free plan available
- Launched
- January 2024 Finland
Screenshots
About Commslayer ‑ Helpdesk & Chat
Helpdesk & chat inbox by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
Features
- AI chatbots
- AI responses
- Agent analytics
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Cross-sell
- Customer notifications
- Email chat
- Escalation
- FAQs
- Feedback surveys
- Greetings
- Help center
- Live chat
- Multi-language
- Multi-store
- Order tracking
- Order updates
- Phone
- Product recommendations
- Quick replies
- Reports
- Response templates
- Rule-based triggers
- Send transcript
- Social media
- Spam detection
- Tagging
- Ticketing
- Unified inbox
Commslayer ‑ Helpdesk & Chat pricing
Free plan available · Free trial · From $39 / month. Prices in USD; check the App Store for the latest.
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Free helpdesk
Free
- Email, chat, social media comments & DMs
- Unlimited agents & messages for free
- No branding or watermarks
- Klaviyo integration
- WhatsApp inbox
- Loop subscriptions integration
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Basic
$39 / month
- 500 AI agent messages & actions
- 500 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Loop subscriptions integration
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Plus
$99 / month
- 3000 AI agent messages & actions
- 3000 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Shared Slack Connect channel
Shopify stores using Commslayer ‑ Helpdesk & Chat
We haven't detected Commslayer ‑ Helpdesk & Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Commslayer ‑ Helpdesk & Chat: FAQ
Helpdesk & chat inbox by the ex-Lifetimely founders
Commslayer ‑ Helpdesk & Chat has a free plan; paid plans start at $39 a month.
We haven't detected Commslayer ‑ Helpdesk & Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Commslayer ‑ Helpdesk & Chat is built by Actuals Oy, based in Finland, and launched in January 2024.
4.9 out of 5 from 234 reviews on the Shopify App Store.