Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.
- Stores using it
- — Not detected yet
- Rating
- 4.4 / 5 49 reviews
- Price
- $24 / mo Free trial
- Launched
- November 2017 Poland
Screenshots
About LiveChat: AI live chat by Text
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.
With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal.
- AI Copilot assistant: Get instant AI-powered replies that speed up support.
- 200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
- Proactive customer engagement: Reach shoppers with timely deals and updates.
- Product recommendations: Suggest items that link directly to product pages.
- Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Features
- AI chatbots
- Agent analytics
- Agent avatar
- Behavior tracking
- Business hours
- Callback
- Cart recovery
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
- Cross-sell
- Custom notifications
- Custom tracking link
- Customer insights
- Discounts
- Email chat
- Emojis and stickers
- Encryption
- FAQs
- File upload
- Greetings
- Live chat
- Multi-language
- Order lookup page
- Order updates
- Product recommendations
- Push notifications
- Quick replies
- Real-time notifications
- Real-time translation
- Review requests
- SMS
- Send transcript
- Shipping alerts
- Social media
- Surveys
- Tagging
- Upsell
LiveChat: AI live chat by Text pricing
Free trial · From $24 / month. Prices in USD; check the App Store for the latest.
-
Starter
$24 / month
240 billed yearly (save 17%)
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
-
Team
$49 / month
492 billed yearly (save 16%)
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
-
Business
$69 / month
708 billed yearly (save 14%)
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
Shopify stores using LiveChat: AI live chat by Text
We haven't detected LiveChat: AI live chat by Text on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
LiveChat: AI live chat by Text: FAQ
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.
No. Plans start at $24 a month, with a free trial.
We haven't detected LiveChat: AI live chat by Text on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
LiveChat: AI live chat by Text is built by TEXT, based in Poland, and launched in November 2017.
4.4 out of 5 from 49 reviews on the Shopify App Store.