Turn customer support into a growth engine with an AI chatbot that works while you sleep.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 483 reviews
- Price
- $19 / mo Free plan available
- Launched
- August 2023 Canada
Screenshots
About Moose: AI Chatbot & Live Chat
Merchants highly recommend this app for enhancing customer communication and support with features like AI Response Builder, smart ticket routing, and automated workflows. It's praised for its user-friendly interface, ease of setup, and integrations with major social platforms. The support team is noted for their responsiveness and efficiency, and regular updates ensure reliable performance, making it a top choice for improving customer service and operational efficiency.
Turn customer support into a growth engine with an AI chatbot that works while you sleep.
MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.
- AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
- 24/7 automation: Automate routine support and route complex cases to agents
- Omnichannel inbox: Manage chat, email, and social messages in one place
- Self-service support: Let customers track orders and find answers instantly
- Product FAQs: Manage product-specific FAQs displayed on each product page
Features
- AI chatbots
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat window
- Color and font
- Custom CSS
- Custom URL
- Custom font and color
- Custom templates
- Customer insights
- Email chat
- Emojis and stickers
- FAQ page
- FAQs
- File upload
- Greetings
- Images
- Instant answers
- Live chat
- Mobile responsive
- Multi-language
- Product recommendations
- Push notifications
- Quick replies
- Rich text editor
- Search bar
- Send transcript
- Social media
- Tagging
- Welcome messages
Moose: AI Chatbot & Live Chat pricing
Free plan available · Free trial · From $19 / month. Prices in USD; check the App Store for the latest.
-
Free Forever
Free
- [MORE COMPLETE than most Free plans]
- AI chatbot replies: 100 messages/month
- 100 products for AI training
- 90 days chat history
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
- Messenger & Instagram integration
-
Starter
$19 / month
- $0.04 per extra AI replies
- AI chatbot replies: 1000 messages/month
- 500 products for AI training
- 12 months chat history
- 3 team members added
- Advanced widget customization
- Premium FAQs templates
- Chat widget translation
-
Growth
$49 / month
- $0.038 per extra AI replies
- AI chatbot replies: 5000 messages/month
- 5000 products for AI training
- Unlimited chat history
- 10 members added
- Unlimited email channels
- 300 tickets/month
- Advanced ticket management features
-
Business
$249 / month
- $0.025 per extra AI replies
- AI chatbot replies: 10000 messages/month
- 20000 products for AI training
- Unlimited chat history
- Unlimited team members added
- 2000 tickets/month
- Dedicated support service
Shopify stores using Moose: AI Chatbot & Live Chat
We haven't detected Moose: AI Chatbot & Live Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Moose: AI Chatbot & Live Chat: FAQ
Turn customer support into a growth engine with an AI chatbot that works while you sleep.
Moose: AI Chatbot & Live Chat has a free plan; paid plans start at $19 a month.
We haven't detected Moose: AI Chatbot & Live Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Moose: AI Chatbot & Live Chat is built by Vegahub Technology Inc., based in Canada, and launched in August 2023.
5.0 out of 5 from 483 reviews on the Shopify App Store.