All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.
- Stores using it
- — Not detected yet
- Rating
- 4.9 / 5 32 reviews
- Price
- $5 / mo Free plan available
- Launched
- June 2022 Singapore
Screenshots
About NestDesk AI Agents & AI Chat
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.
Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.
- Manage & respond to all messages across channels and stores in one single inbox.
- Automate your support & solve customers’ questions with the NestDesk AI chatbot.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
Features
- AI chatbots
- AI responses
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Behavior tracking
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Cross-sell
- Customer insights
- Customer notifications
- Email chat
- Emojis and stickers
- FAQs
- File upload
- Greetings
- Help center
- Live chat
- Multi-language
- Order tracking
- Order updates
- Product recommendations
- Quick replies
- Reports
- Self-service
- Tagging
- Unified inbox
- Upsell
- Welcome messages
NestDesk AI Agents & AI Chat pricing
Free plan available · Free trial · From $5 / month. Prices in USD; check the App Store for the latest.
-
FREE
Free
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
-
BASIC
$5 / month
- $5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
-
ADVANCED
$14 / month
- $14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Basic, plus
- Chatbot
- Business hours
- Offline email notifications
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PROFESSIONAL
$34 / month
- $34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.
- Unlimited conversations & agents
- Unlimited stores, channels & FAQs
- All in Advanced, plus
- AI Chatbot
- 500 replies/month
- Order management
Shopify stores using NestDesk AI Agents & AI Chat
We haven't detected NestDesk AI Agents & AI Chat on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
NestDesk AI Agents & AI Chat: FAQ
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.
NestDesk AI Agents & AI Chat has a free plan; paid plans start at $5 a month.
We haven't detected NestDesk AI Agents & AI Chat on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
NestDesk AI Agents & AI Chat is built by NestScale, based in Singapore, and launched in June 2022.
4.9 out of 5 from 32 reviews on the Shopify App Store.