Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
- Stores using it
- 4,626 0.2% of stores we track
- Rating
- 4.9 / 5 801 reviews
- Price
- $10 / mo Free plan available
- Top country
- United States 4,069 stores
Screenshots
About Redo
Merchants highly recommend this app for its exceptional customer support and seamless Shopify integration. It effectively manages returns and exchanges, with a support team that quickly resolves complex issues. The app enhances operations with features like marketing tools and post-purchase upsells, and offers customization options to meet specific business needs. Its scalability and positive impact on growth make it ideal for small and growing businesses.
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
Features
- AI responses
- AI summaries
- Analytics
- Auto-assign
- Auto-reply
- Automated approvals
- Automated refunds
- Chatbot
- Custom branding
- Custom policies
- Customer blocklists
- Customer notifications
- Discount codes
- Email notifications
- Escalation
- Exchanges
- Feedback surveys
- Gift cards
- Gift returns
- In-store returns
- Live chat
- Manual refunds
- Non-returnable items
- Order tracking
- Phone
- QR codes
- Refund management
- Replacements
- Reports
- Response templates
- Return portal
- Return reasons
- Return tracking
- Return windows
- Rule-based triggers
- SMS
- SMS notifications
- Self-service
- Shipping labels
Redo pricing
Free plan available · From $10 / month. Prices in USD; check the App Store for the latest.
-
Returns and OMS
Free
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
- Auto batching orders for faster shipping
- Auto merge orders to reduce errors
- Immediate order and shipping sync
-
Checkout Optimizer
$10 / month
- $0.50 per order for checkout optimization and $0.06 for order upsell
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
-
Email and SMS
$10 / month
- $2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
- Cross-sell from order tracking emails
- Shoppable emails
-
Support and AI
$10 / month
- $0.20 per ticket and $0.85 per AI resolution
Shopify stores using Redo
We detect Redo on 4,626 live Shopify stores, 0.2% of all the stores we track. Most of them are in United States.
- Stores using it
- 4,626
- Share of stores
- 0.2%
- Median products
- 178
- Countries
- 12+
| # | Store | Location | Products | Theme | Scan |
|---|---|---|---|---|---|
| 1 | Chirp™ gochirp.com | Lehi, United States | 101 | — | Scan |
| 2 | Black Diamond blackdiamondequipment.com | Holladay, United States | 1,033 | Conflagaration | Scan |
| 3 | Incipio.com incipio.com | Corona, United States | 171 | Symmetry | Scan |
| 4 | Uniden America Corporation uniden.com | Flower Mound, United States | 178 | Dawn | Scan |
| 5 | Pela Case pelacase.com | Salt Lake City, United States | 25,001 | Pela Case Rebuild | Scan |
| 6 | U.S. Polo Assn. uspoloassn.com | New York, United States | 6,048 | — | Scan |
| 7 | Case-Mate case-mate.com | Atlanta, United States | 1,069 | Focal | Scan |
| 8 | Miko miko.ai | Pleasanton, United States | 24 | Dawn | Scan |
| 9 | Bad Birdie badbirdiegolf.com | Scottsdale, United States | 442 | Symmetry | Scan |
| 10 | 707 Street 707street.com | Gardena, United States | 8,557 | Impulse | Scan |
See the top 100 stores using Redo
Where these stores are
What these stores sell
Installed alongside Redo
The apps most often found on the same stores: the share of 1,000 stores running Redo that also run each one.
- Shop 95.5%
- Klaviyo: Email Marketing & SMS 73.8%
- Pinterest 42.1%
- Judge.me Product Reviews 30.7%
- Microsoft Clarity: AI Insights 21.6%
- Triple Whale 19%
- Gorgias: AI, Helpdesk & Chat 17.9%
- Shopify Product Reviews 16.5%
- Rebuy Personalization Engine 14.7%
- Smile: Loyalty Program Rewards 14.3%
- Mailchimp Email SMS Marketing 13.3%
- Upcart—Cart Drawer Cart Upsell 12%
FAQ
Redo: FAQ
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Redo has a free plan; paid plans start at $10 a month.
ShopScan detects Redo on 4,626 live Shopify stores, 0.2% of all the stores we track. Most are in United States (4,069).
Shop (95.5%), Klaviyo: Email Marketing & SMS (73.8%), Pinterest (42.1%) are the apps most often installed on the same stores.
Redo is built by Redo Tech, Inc, based in United States, and launched in May 2020.
4.9 out of 5 from 801 reviews on the Shopify App Store.