Automated returns solution for brands to save time and recapture revenue on returns
- Stores using it
- 450 0% of stores we track
- Rating
- 4.7 / 5 1,543 reviews
- Price
- $11 / mo Free plan available
- Top country
- United States 251 stores
Screenshots
About AfterShip Returns & Exchanges
Merchants highly recommend this app for streamlining the return and exchange process, noting its robust features like customizable options and a branded returns page that integrates seamlessly with Shopify. They appreciate the ease of setup and user-friendly interface, which enhances customer satisfaction and helps retain revenue. The support team is also praised for their responsiveness and effectiveness in handling issues, often through immediate assistance and video calls.
Automated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
Features
- Analytics
- Automated approvals
- Automated refunds
- Custom policies
- Email notifications
- Exchanges
- Gift returns
- In-store returns
- Multi-language
- Non-returnable items
- Refund management
- Replacements
- Return portal
- Return reasons
- Return tracking
- Return windows
- SMS notifications
- Shipping labels
- Stock updates
AfterShip Returns & Exchanges pricing
Free plan available · Free trial · From $11 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- 3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
-
Essentials
$11 / month
108 billed yearly (save 18%)
- $1 for the first month. Includes 20 returns/month; $0.50 per extra return.
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
-
Pro
$59 / month
588 billed yearly (save 17%)
- $1 for the first month. Includes 100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
-
Premium
$239 / month
2388 billed yearly (save 17%)
- $1 for the first month. Includes 200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Shopify stores using AfterShip Returns & Exchanges
We detect AfterShip Returns & Exchanges on 450 live Shopify stores, 0% of all the stores we track. Most of them are in United States.
- Stores using it
- 450
- Share of stores
- 0%
- Median products
- 118
- Countries
- 12+
| # | Store | Location | Products | Theme | Scan |
|---|---|---|---|---|---|
| 1 | Ancestral Supplements ancestralsupplements.com | Montgomery, United States | 52 | Dawn | Scan |
| 2 | Soho Style sohostyle.com | Dallas, United States | 683 | Prestige | Scan |
| 3 | Bracelayer® USA | Knee Compression Pants bracelayer.com | Victoria, Canada | 20 | Streamline | Scan |
| 4 | Shokz shokz.com | Austin, United States | 39 | Dawn | Scan |
| 5 | VampireFreaks vampirefreaks.com | Stroudsburg, United States | 8,199 | Aurora | Scan |
| 6 | Brother Vellies brothervellies.com | Brooklyn, United States | 146 | Prestige | Scan |
| 7 | Lukas Nelson lukasnelson.com | Nashville, United States | 29 | Dawn | Scan |
| 8 | Bully Bunches bullybunches.com | Bruce Twp, Macomb, United States | 71 | Minion | Scan |
| 9 | ELEHEAR elehear.com | Dover, United States | 22 | — | Scan |
| 10 | Bisaddle Adjustable Shape Bike Saddle bisaddle.com | Washington, United States | 61 | Dawn | Scan |
See the top 100 stores using AfterShip Returns & Exchanges
Where these stores are
What these stores sell
Installed alongside AfterShip Returns & Exchanges
The apps most often found on the same stores: the share of 450 stores running AfterShip Returns & Exchanges that also run each one.
- Shop 84.7%
- Klaviyo: Email Marketing & SMS 61.6%
- Judge.me Product Reviews 37.1%
- Pinterest 29.3%
- AfterShip Order Tracking 25.6%
- Brevo PushOwl: Email,Push,SMS 15.1%
- Microsoft Clarity: AI Insights 14.9%
- Shopify Product Reviews 13.1%
- Gorgias: AI, Helpdesk & Chat 12.7%
- Bundle & Upsell AI ‑ LimeSpot 11.6%
- Instafeed ‑ Instagram Feed 11.1%
- Smile: Loyalty Program Rewards 11.1%
FAQ
AfterShip Returns & Exchanges: FAQ
Automated returns solution for brands to save time and recapture revenue on returns
AfterShip Returns & Exchanges has a free plan; paid plans start at $11 a month.
ShopScan detects AfterShip Returns & Exchanges on 450 live Shopify stores, 0% of all the stores we track. Most are in United States (251).
Shop (84.7%), Klaviyo: Email Marketing & SMS (61.6%), Judge.me Product Reviews (37.1%) are the apps most often installed on the same stores.
AfterShip Returns & Exchanges is built by AfterShip, based in Singapore, and launched in February 2017.
4.7 out of 5 from 1,543 reviews on the Shopify App Store.