Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
- Stores using it
- 21,425 1.1% of stores we track
- Rating
- 4.8 / 5 1,354 reviews
- Price
- $29 / mo Free plan available
- Top country
- United States 9,263 stores
Screenshots
About Tidio ‑ Live Chat & AI Chatbot
Merchants highly recommend this app for enhancing customer interactions, noting its efficient live chat and automated responses that boost satisfaction and sales. Its easy setup with Shopify, multi-channel management, and effective AI chatbots are key features. The mobile app allows for on-the-go customer engagement, and its performance does not slow down online stores. Support is frequently praised for being responsive and helpful.
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
Features
- AI chatbots
- AI responses
- AI summaries
- Agent analytics
- Agent avatar
- Analytics
- Auto-assign
- Auto-reply
- Behavior tracking
- Business hours
- Cart recovery
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Contact form
- Cross-sell
- Customer insights
- Customer notifications
- Discounts
- Email chat
- Emojis and stickers
- Encryption
- Escalation
- FAQs
- Feedback surveys
- File upload
- Greetings
- Help center
- Live chat
- Multi-language
- Multi-store
- Order tracking
- Order updates
- Product recommendations
- Push notifications
- Quick replies
Tidio ‑ Live Chat & AI Chatbot pricing
Free plan available · Free trial · From $29 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
-
Customer Service
$29 / month
290 billed yearly (save 17%)
- 100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
-
Flows
$29 / month
290 billed yearly (save 17%)
- Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
-
Lyro AI Chatbot
$39 / month
390 billed yearly (save 17%)
- Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
Shopify stores using Tidio ‑ Live Chat & AI Chatbot
We detect Tidio ‑ Live Chat & AI Chatbot on 21,425 live Shopify stores, 1.1% of all the stores we track. Most of them are in United States.
- Stores using it
- 21,425
- Share of stores
- 1.1%
- Median products
- 61
- Countries
- 12+
| # | Store | Location | Products | Theme | Scan |
|---|---|---|---|---|---|
| 1 | WOODYSHAW.COM woodyshaw.com | New York, United States | 78 | Fashionopolism | Scan |
| 2 | Bling Bag blingbag.co.in | Mumbai, India | 10,675 | Impulse | Scan |
| 3 | 52Pi Store 52pi.com | Shanghai, China | 290 | Riode | Scan |
| 4 | JQZ Lighting jqzlighting.com | Houston, United States | 124 | Focal | Scan |
| 5 | THEMAGIC5 themagic5.com | Brooklyn, United States | 190 | Prestige | Scan |
| 6 | Express Wig Braids expresswigbraids.com | Salem, United States | 583 | Ella | Scan |
| 7 | Velter velter.co | Almaty, Kazakhstan | 15 | Dawn | Scan |
| 8 | DUOTTS duotts.com | Yau Ma Tei, Hong Kong | 77 | Impact | Scan |
| 9 | Hikitalo hikitalo.com | Porthcawl, United Kingdom | 19 | Flawless | Scan |
| 10 | almost 1.618 almost1618.com | Budapest, Hungary | 52 | Whisk | Scan |
See the top 100 stores using Tidio ‑ Live Chat & AI Chatbot
Where these stores are
What these stores sell
Installed alongside Tidio ‑ Live Chat & AI Chatbot
The apps most often found on the same stores: the share of 1,000 stores running Tidio ‑ Live Chat & AI Chatbot that also run each one.
- Shop 71.4%
- Klaviyo: Email Marketing & SMS 29.7%
- Pinterest 25.2%
- Judge.me Product Reviews 24%
- Mailchimp Email SMS Marketing 23.7%
- Mailchimp Forms: Capture Leads 16.8%
- Shopify Product Reviews 10.7%
- Privy ‑ Email, SMS & Pop Ups 10.4%
- Brevo PushOwl: Email,Push,SMS 9.9%
- Bundle & Upsell AI ‑ LimeSpot 9%
- Stamped Reviews & Loyalty 8.3%
- Hextom: Free Shipping Bar 8%
FAQ
Tidio ‑ Live Chat & AI Chatbot: FAQ
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio ‑ Live Chat & AI Chatbot has a free plan; paid plans start at $29 a month.
ShopScan detects Tidio ‑ Live Chat & AI Chatbot on 21,425 live Shopify stores, 1.1% of all the stores we track. Most are in United States (9,263).
Shop (71.4%), Klaviyo: Email Marketing & SMS (29.7%), Pinterest (25.2%) are the apps most often installed on the same stores.
Tidio ‑ Live Chat & AI Chatbot is built by TIDIO LLC, based in United States, and launched in July 2014.
4.8 out of 5 from 1,354 reviews on the Shopify App Store.