AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot
- Stores using it
- 1,151 0.1% of stores we track
- Rating
- 4.7 / 5 386 reviews
- Price
- $16 / mo Free plan available
- Top country
- United States 463 stores
Screenshots
About Willdesk: Live Chat&AI Chatbot
Merchants highly recommend this app for its comprehensive features and exceptional customer support. It supports managing multiple stores and communication channels from one platform, offers customization to match brand aesthetics, and includes AI-powered tools like live chat with translation for international customers. Reviewers appreciate the quick and professional resolution of issues and find the free plan offers great value for enhancing customer service and operational efficiency.
AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot
Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.
- Branded Self-service widget,with Trackingmore API default, no extra tracking app
- AI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-Sales
- Manage the inbox tickets from multiple social media, Chat, Email in a help desk
- Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
- Multi-store integration with support for customization of Fonts, FAQs, and Style
Features
- AI chatbots
- AI responses
- Agent analytics
- Agent avatar
- Auto-assign
- Auto-reply
- Behavior tracking
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Chatbot
- Color and font
- Contact form
- Cross-sell
- Customer insights
- Email chat
- Emojis and stickers
- Encryption
- FAQs
- Feedback surveys
- File upload
- Greetings
- Help center
- Live chat
- Multi-language
- Multi-store
- Order tracking
- Product recommendations
- Quick replies
- Real-time translation
- Reports
- Response templates
- Rule-based triggers
- Self-service
- Social media
- Surveys
- Tagging
Willdesk: Live Chat&AI Chatbot pricing
Free plan available · Free trial · From $16 / month. Prices in USD; check the App Store for the latest.
-
Free
Free
- Unlimited agent
- 1 store
- 20 conversations
- Live Chat, Contact form, Order tracking
- Email & Social media Integration
- Macro, Quick response, Help center
- 1000 Products AI learning
- 24/7 customer service
-
Basic
$16 / month
152 billed yearly (save 21%)
- Overage is charged per unit: $12/100 conversations, $4/100 tracked orders, and usage-based for AI.
- 3 store
- 100 conversations
- Automation bot
- Custom FAQ domain
- FAQ premium templates
- 100 limited free order tracking quota
-
Pro
$89 / month
755 billed yearly (save 29%)
- Overage is charged per unit: $10/100 conversations, $4/100 tracked orders, and usage-based for AI.
- Multiple stores
- 1000 conversations
- 1000 limited free order tracking quota
- Custom plan & more
- Customer success manager
Shopify stores using Willdesk: Live Chat&AI Chatbot
We detect Willdesk: Live Chat&AI Chatbot on 1,151 live Shopify stores, 0.1% of all the stores we track. Most of them are in United States.
- Stores using it
- 1,151
- Share of stores
- 0.1%
- Median products
- 42
- Countries
- 12+
| # | Store | Location | Products | Theme | Scan |
|---|---|---|---|---|---|
| 1 | CIRCUL RING circulsense.com | Sheridan, United States | 5 | Vision | Scan |
| 2 | Snaptain snaptain.com | MONGKOK, Hong Kong | 47 | Turbo | Scan |
| 3 | Macfox Bike macfoxbike.com | 中環, Hong Kong | 46 | Kalles | Scan |
| 4 | Wendy's Philippines wendys.com.ph | Marikina, Philippines | 173 | Gecko | Scan |
| 5 | BETAFPV betafpv.com | Shenzhen, China | 477 | Impulse | Scan |
| 6 | Pro Kettlebell prokettlebell.com | Austin, United States | 35 | Pursuit | Scan |
| 7 | Crystals Wholesale USA crystalswholesaleusa.com | Denver, United States | 6,733 | Canopy | Scan |
| 8 | Lola&Lykke lolalykke.com | Helsinki, Finland | 25 | — | Scan |
| 9 | HI-SPEC® Tools Official Site | The Right Tools for the Right Job hi-spec.com | Denver, United States | 74 | Empire | Scan |
| 10 | Paavani Ayurveda paavaniayurveda.com | Grass Valley, United States | 140 | Prestige | Scan |
See the top 100 stores using Willdesk: Live Chat&AI Chatbot
Where these stores are
What these stores sell
Installed alongside Willdesk: Live Chat&AI Chatbot
The apps most often found on the same stores: the share of 1,000 stores running Willdesk: Live Chat&AI Chatbot that also run each one.
- Shop 62.4%
- Judge.me Product Reviews 34.7%
- Upsell.com ReConvert Bundles 25.5%
- Klaviyo: Email Marketing & SMS 25.2%
- ParcelWILL Returns & Exchange 25.1%
- Pinterest 17.3%
- Google & YouTube 11.2%
- Brevo PushOwl: Email,Push,SMS 9.7%
- Shopify Product Reviews 9.5%
- Microsoft Clarity: AI Insights 9.3%
- Consentmo GDPR Compliance 9.1%
- Conversion Bear Trust Badges 9%
FAQ
Willdesk: Live Chat&AI Chatbot: FAQ
AI Customer Service Automation | Instant Ticket Resolution,24/7 Omni-Channel Support with AI Chatbot
Willdesk: Live Chat&AI Chatbot has a free plan; paid plans start at $16 a month.
ShopScan detects Willdesk: Live Chat&AI Chatbot on 1,151 live Shopify stores, 0.1% of all the stores we track. Most are in United States (463).
Shop (62.4%), Judge.me Product Reviews (34.7%), Upsell.com ReConvert Bundles (25.5%) are the apps most often installed on the same stores.
Willdesk: Live Chat&AI Chatbot is built by Channelwill, based in Hong Kong SAR China, and launched in February 2021.
4.7 out of 5 from 386 reviews on the Shopify App Store.